Security tip: No genuine bank or mobile money provider will ever ask for your PIN or one-time password.

Scam Library

Government Impersonation Scams

Scammers pretend to be government agencies to demand fines, offer fake grants or collect personal information.

How it works

  1. A message claims you owe a fine or qualify for a grant.
  2. You're asked to pay or submit details via a link.
  3. The 'official' threatens arrest if you don't comply.

Warning signs

  • Threats of arrest or penalties
  • Payment via mobile money or vouchers
  • Unofficial websites or numbers
  • Requests for personal data via chat

Scenario

Illustrative example: An SMS claims you qualify for a government relief grant and must pay a P50 'registration fee' to receive it.

This scenario is fictional and for illustration only.

How to protect yourself

  • Contact the agency through official channels
  • Government won't request payment via chat apps
  • Ignore threats and verify

If you've been affected

  1. Stop all contact with the scammer and do not send any more money or information.
  2. Contact your bank or mobile money provider immediately to block or reverse transactions where possible.
  3. Change passwords and PINs for any accounts that may be exposed.
  4. Keep screenshots, numbers, links and receipts as evidence.
  5. Report the incident to the Botswana Police Service, and report the number in the ScamProtect app to warn others.