Scam Library
Identity Theft
Criminals use stolen personal information such as your Omang number, photos or bank details to impersonate you.
How it works
- Your data is collected via phishing or leaked documents.
- Accounts or loans are opened in your name.
- You discover debt or activity you didn't authorise.
Warning signs
- Unknown accounts or loans
- Unexpected verification messages
- Missing statements
- Friends receiving messages 'from you'
Scenario
Illustrative example: Someone receives a debt collection notice for a phone contract they never signed.
This scenario is fictional and for illustration only.
How to protect yourself
- Limit sharing of ID copies
- Watermark document copies with their purpose
- Monitor statements regularly
If you've been affected
- Stop all contact with the scammer and do not send any more money or information.
- Contact your bank or mobile money provider immediately to block or reverse transactions where possible.
- Change passwords and PINs for any accounts that may be exposed.
- Keep screenshots, numbers, links and receipts as evidence.
- Report the incident to the Botswana Police Service, and report the number in the ScamProtect app to warn others.