Scam Library
Online Shopping Scams
Fraudulent sellers advertise goods at attractive prices on marketplaces and social media, then never deliver after payment.
How it works
- An ad offers popular goods well below market price.
- The seller insists on upfront payment or a deposit.
- After payment, the seller blocks you.
Warning signs
- Prices that are too good to be true
- Pressure to pay before viewing
- New or empty seller profiles
- Refusal to meet or use secure payment
Scenario
Illustrative example: A Facebook ad offers a used car in Gaborone at half its value. The 'seller' is abroad and wants a deposit to hold it.
This scenario is fictional and for illustration only.
How to protect yourself
- Inspect goods in person where possible
- Use cash on delivery or escrow
- Research the seller and reverse-search photos
If you've been affected
- Stop all contact with the scammer and do not send any more money or information.
- Contact your bank or mobile money provider immediately to block or reverse transactions where possible.
- Change passwords and PINs for any accounts that may be exposed.
- Keep screenshots, numbers, links and receipts as evidence.
- Report the incident to the Botswana Police Service, and report the number in the ScamProtect app to warn others.