Scam Library
Phishing Scams
Phishing uses messages that look legitimate to lure you to fake websites where your passwords or personal data are captured.
How it works
- A message warns your account will be suspended.
- A link leads to a convincing fake login page.
- Your credentials are captured and misused.
Warning signs
- Misspelled domains or unusual links
- Urgent threats of account closure
- Generic greetings
- Unexpected attachments
Scenario
Illustrative example: An email styled like a courier company says your parcel is held and asks you to pay a small fee via a link.
This scenario is fictional and for illustration only.
How to protect yourself
- Type website addresses yourself
- Turn on multi-factor authentication
- Check links before tapping
If you've been affected
- Stop all contact with the scammer and do not send any more money or information.
- Contact your bank or mobile money provider immediately to block or reverse transactions where possible.
- Change passwords and PINs for any accounts that may be exposed.
- Keep screenshots, numbers, links and receipts as evidence.
- Report the incident to the Botswana Police Service, and report the number in the ScamProtect app to warn others.