Security tip: No genuine bank or mobile money provider will ever ask for your PIN or one-time password.

Scam Library

Romance Scams

Scammers build emotional relationships online, then invent emergencies or opportunities to request money.

How it works

  1. Contact begins on social media or dating apps.
  2. Trust develops over weeks.
  3. Sudden crises require money: medical bills, travel, customs fees.

Warning signs

  • Profiles that seem too perfect
  • Always avoids video calls
  • Declares love quickly
  • Asks for money or gift cards

Scenario

Illustrative example: After two months chatting, an overseas 'engineer' asks for help paying customs fees to send a parcel of gifts.

This scenario is fictional and for illustration only.

How to protect yourself

  • Never send money to someone you haven't met
  • Reverse-search profile photos
  • Talk to a trusted friend

If you've been affected

  1. Stop all contact with the scammer and do not send any more money or information.
  2. Contact your bank or mobile money provider immediately to block or reverse transactions where possible.
  3. Change passwords and PINs for any accounts that may be exposed.
  4. Keep screenshots, numbers, links and receipts as evidence.
  5. Report the incident to the Botswana Police Service, and report the number in the ScamProtect app to warn others.