Security tip: No genuine bank or mobile money provider will ever ask for your PIN or one-time password.

Scam Library

Social Media Scams

Scammers use social platforms to run fake promotions, clone profiles of people you know, or take over accounts.

How it works

  1. A 'brand' announces a giveaway.
  2. Winners must pay a delivery fee or share login details.
  3. Cloned profiles message your friends.

Warning signs

  • Duplicate friend requests
  • Giveaways requiring payment
  • Unverified brand pages
  • Links asking you to log in

Scenario

Illustrative example: A page mimicking a popular retailer announces you've won a phone and asks for a P99 courier fee.

This scenario is fictional and for illustration only.

How to protect yourself

  • Check for verified pages
  • Make your profile private
  • Enable login alerts

If you've been affected

  1. Stop all contact with the scammer and do not send any more money or information.
  2. Contact your bank or mobile money provider immediately to block or reverse transactions where possible.
  3. Change passwords and PINs for any accounts that may be exposed.
  4. Keep screenshots, numbers, links and receipts as evidence.
  5. Report the incident to the Botswana Police Service, and report the number in the ScamProtect app to warn others.