Scam Library
WhatsApp Scams
Scammers impersonate friends, family or businesses on WhatsApp, or take over accounts by stealing verification codes.
How it works
- A message from an unknown number claims to be a relative with a new phone.
- They describe an urgent problem needing money.
- Or they ask you to forward a 6-digit code 'sent by mistake'.
Warning signs
- New number claiming to be someone you know
- Urgent money requests
- Requests for your WhatsApp verification code
- Avoids voice or video calls
Scenario
Illustrative example: Kabelo gets a message: 'Hi Papa, this is my new number, my phone broke. I need P1,200 for rent today.' The writer refuses to take a call.
This scenario is fictional and for illustration only.
How to protect yourself
- Enable two-step verification in WhatsApp
- Call the person on their known number
- Never share verification codes
If you've been affected
- Stop all contact with the scammer and do not send any more money or information.
- Contact your bank or mobile money provider immediately to block or reverse transactions where possible.
- Change passwords and PINs for any accounts that may be exposed.
- Keep screenshots, numbers, links and receipts as evidence.
- Report the incident to the Botswana Police Service, and report the number in the ScamProtect app to warn others.